Shipping fees vary depending on the destination.
|
Shipping fees |
Free shipping |
|
|
EUROPE |
||
|
France |
€4.90 pickup / €8 home / Free with Click & Collect |
Free from €180 |
|
Germany, Netherlands, Belgium, Luxembourg, Spain, Italy, San Marino, Portugal, Ireland, Austria, Finland, Greece, Czech Republic, Slovakia, Slovenia, Lithuania, Romania, Croatia, Latvia, Estonia, Hungary, Bulgaria, Iceland |
€10 |
Free from €180 |
|
Sweden |
100 kr |
Free from 2000 kr |
|
Denmark |
75 kr |
Free from 1350 kr |
|
Poland |
50 zł |
Free from 750 zł |
|
Isle of Man, Jersey, Norway, Guernsey, Malta, Cyprus |
€15 |
Free from €180 |
|
United Kingdom |
£15 / Free with Click & Collect |
Free from £180 |
|
Switzerland, Liechtenstein |
CHF12 |
Free from CHF 250 |
|
AMERICA |
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United States |
$18 |
Free from $250 |
|
Canada |
CAD 25 |
Free from CAD 350 |
|
Mexico |
400 MXN |
Free from 5000 MXN |
|
ASIA |
||
|
Hong Kong, China, Israel |
$18 |
Free from $250 |
|
Singapore |
SGD 25 |
Free from SGD 350 |
|
OCEANIA |
||
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Australia |
$25 |
Free from $400 |
|
ALL OTHER COUNTRIES |
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|
Rest of the world |
$18 |
Free from $250 |
Indicated Delivery Time
Our delivery times range from 2 to 5 business days for home delivery and up to 10 days for Click & Collect.
The stated delivery times are indicative and correspond to the average processing and shipping times. Stockholm cannot be held responsible for any delays in delivery that are beyond its control.
Custom Duties Outside France
Prices include all taxes and duties.
Return
Ron Dorff is committed to providing products of the highest quality. If you are not satisfied with your order, we offer an exchange or a refund for the items concerned under the conditions outlined below. In the event of a withdrawal, the shipping fees paid by the customer will be refunded only if the entire order is returned.
To request a return, please make your request here.
GENERAL
In the case of a refund, it will be processed within 14 working days from the date the returned item is received.
For returns and exchanges of swimwear and underwear, items must be unworn and returned in their original packaging.
Items that are part of a kit cannot be returned individually. If you wish to receive a refund for a kit, all products included in the kit must be returned together.
We regularly adjust our prices based on fashion trends, stock levels, and commercial activity. As a result, price differences on orders placed prior to a promotion or sale cannot be refunded or credited.
If you return an item from an order that included a free gift with purchase (GWP), and the remaining order value falls below the GWP threshold, the gift must also be returned. If the gift is not returned, a charge based on its market value will apply.
Items purchased online cannot be returned or exchanged in-store.
EXCHANGES
Please note that this is temporarily not available for the US.
RETURNS
Return fees:
|
Return fees |
|
|
EUROPE |
|
|
France |
€4.90 |
|
Germany, Netherlands, Belgium, Luxembourg, Spain, Italy, San Marino, Portugal, Ireland, Austria, Finland, Greece, Czech Republic, Slovakia, Slovenia, Lithuania, Romania, Croatia, Latvia, Estonia, Hungary, Bulgaria, Iceland |
€8 |
|
Sweden |
75 kr |
|
Denmark |
50 kr |
|
Poland |
35 zł |
|
Isle of Man, Jersey, Norway, Guernsey, Malta, Cyprus |
€10 |
|
United Kingdom |
£10 |
|
Switzerland, Liechtenstein |
CHF10 |
|
AMERICA |
|
|
United States |
$15 |
|
Canada |
CAD 15 |
|
Mexico |
275 MXN |
|
ASIA |
|
|
Hong Kong, China |
$15 |
|
Israel |
$12 |
|
Singapore |
SGD 18 |
|
OCEANIA |
|
|
Australia |
$18 |
|
ALL OTHER COUNTRIES |
|
|
Rest of the world |
$15 |
If you choose a return method other than the one we provide, the return shipping costs will be at your expense.
EXCEPTION
In the US:
- Returns of sale items are not accepted
- Returns are accepted for non-sale items
- Exchanges cannot be offered
For any return request, please contact us at info@rondorff.com.