FREE SHIPPING IN THE US, CANADA & WITHIN EUROPE ON ALL ORDERS OVER 150$

US & Canada

UPS Express Saver - delivery 2-3 days: 20 dollars

Notice: no customs duties on orders to the US.

Free shipping on all orders over 150$

Australia, Asia, Middle East, South America, Africa

UPS Express Saver, delivery within 3-5 days: 40 dollars

France

Colissimo - delivery 1-2 days: 8 dollars

UPS Express - next day delivery for orders placed before 11am (CET): 15 dollars

Free shipping on all orders over 150$

Switzerland

Colissimo - delivery 2-3 days: 12 dollars

UPS Express - next day delivery for orders placed before 11am (CET): 30 dollars

Free shipping on all orders over 150$

Russia

UPS Express Saver, delivery within 3-5 days: 40 dollars

Free shipping on all orders over 150$

Europe (EXCL France, Switzerland, Russia)

UPS Standard - delivery 2-3 days (excl. Scandinavian countries , Greece and Turkey, around 7 days) : 12 dollars

Free shipping on all orders over 150$

Indicated Delivery Time

The delivery times indicated are only indicative and are based on the time of shipment of your package. Ron Dorff is not responsible for any delays caused by the customs clearance process or late payments.

Custom Duties Outside the EU

For all orders shipped outside the EU, the customer will be responsible for any import duties or taxes charged by customs and any carrier-related fees.

Return or exchange

If for any reason you are not happy with your purchase, you may return the items postmarked within 14 calendar days of receipt. Refunds will be issued to your original method of payment, or as merchandise credit. Items must be returned in their original condition (unworn, unwashed, unaltered). Shoes must be returned with the original shoe box, free of damage.

Because of hygiene underwear are not valid for refund and exchanges but please feel free to contact us by email info@rondorff.com if you have any questions.

Items marked as SALE are not eligible for return or exchange.

If you want to return or exchange a product outside of Europe, please send an email to : info@rondorff.com stating the reason of the return. 

Our customer service will provide you with the return address, as well as a reference number which you put on the return package. The return delivery cost is born by the purchaser.

In case of exchange, Ron Dorff will issue a refund if the price of the exchanged item is less than that of the original item. The cost of returning the item is born by the purchaser, although the cost of re-shipping the exchanged item is born by Ron Dorff (up to a maximum of one exchange per order).